Q: Is the warranty replacement free? Do I have to pay anything?

Per the INFĒRA Warranty, your replacement product is absolutely free. We provide a return label via email for you to mail the damaged device back to us. Your only out of pocket expense includes a processing, shipping & handling fee of $89.99 (For shipments within the U.S. only) for the brand new INFĒRA device to be mailed back to you.

For international shipments ONLY:

Shipping a replacement internationally costs $149.99, however shipping fees may vary depending on location. Potential customs/brokerage fees may be applied by your shipping carrier at their own discretion.