INFĒRA is proud to offer a warranty on all of our devices. If your product has any manufacturing or workmanship defects, file a warranty claim for your registered device within the valid warranty period, and we will replace your damaged device with a brand new one. We want you to feel confident and secure that when you invest in INFĒRA products, you are buying the best and most effective product available in today’s market.

Register your device

In order to be eligible for the warranty program you must register your device within 7 days of receiving it. Register your device by clicking here.

What does the warranty cover?

INFĒRA is proud to offer a Lifetime manufacturer’s warranty on all of our devices. The warranty covers any manufacturing or workmanship defects, such as non working lights and battery failure.

The Lifetime warranty is non transferable and is exclusive only to the registered customer.

What does the warranty not cover?

The warranty does not cover mistreatment or misuse of the product and will not cover instances, such as the logo rubbing off due to normal wear and tear. We reserve the right to refuse warranty replacement if such is the case.

Is the warranty replacement free? Do I have to pay anything?

Per the INFĒRA Warranty, your replacement product is absolutely free. We provide a return label via email for you to mail the damaged device back to us. Your only out of pocket expense includes a processing, shipping & handling fee of $89.99 (For shipments within the U.S. only) for the brand new INFĒRA device to be mailed back to you.

For international shipments ONLY:

Shipping a replacement internationally costs $149.99, however shipping fees may vary depending on location. Potential customs/brokerage fees may be applied by your shipping carrier at their own discretion.

Can I extend my warranty coverage?

You can extend your coverage by purchasing our INFĒRA CARE package which will cover your device against accidental damage such as water damage.